Your BIOS-SYSTEM does not work properly anymore?
The control unit, charger or inlay has a fault?
You need a certain spare part for one of our products?
Here you can register your device for repair or re-order a spare part.
Simply select the desired product from the different categories, we will do the rest.
In all categories the shipping costs are already included. During the repairs, a function check of all programs, a function check between back and neck section, as well as an update to the current version is also carried out!
If your BIOS product is defective, please send it – including a short description and your contact data – to the following address:
EQUUSIR Germany GmbH
Mrs. Tanja Krüger
Parksteiner Weg 15
Information on the repair categories:
Category A: BIOS-SYSTEM – 1 Plug defective
Category B: BIOS-SYSTEM – 2 Plug defective
Category C: BIOS-SYSTEM – 3 Plug defective